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Draft — pending legal review. This Privacy Policy is a working draft. Sections marked [PENDING]require review and confirmation by SalesTonic's legal counsel before this document is final. Last substantive update: June 2026.

Privacy Policy

Last updated: June 2026

1. Who We Are

SalesTonic(“SalesTonic”, “we”, “us”, or “our”) is an AI-powered sales coaching platform for field sales teams. We operate the website at salestonic.ai and related services. Our registered entity is [PENDING: Insert legal entity name and registration number], incorporated under the laws of [PENDING: Insert jurisdiction, e.g., India under the Companies Act 2013].

For privacy-related queries, contact us at: privacy@salestonic.ai

2. Information We Collect

We collect information you provide directly when you interact with our website:

  • Demo requests: Full name, work email address, company name, phone number, field team size, industry vertical, and ERP/DMS system in use.
  • Contact form: Full name, email address, company name, and message content.
  • Usage data: Pages visited, time spent, browser type, device type, and approximate location (country/city level) collected via Google Analytics 4. IP addresses are anonymised by GA4 before storage.

We do not collect payment card details, government identification numbers, or sensitive personal data as defined under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

3. How We Use Your Information

We use the information we collect to:

  • Respond to demo requests and schedule product demonstrations.
  • Answer contact form enquiries.
  • Send follow-up communications related to your enquiry (you may opt out at any time).
  • Understand how visitors use our website and improve its content and performance.
  • Comply with applicable legal obligations.

Lawful basis (DPDP Act 2023 / GDPR): [PENDING: Legal counsel to confirm the applicable lawful basis — likely “legitimate interests” for B2B sales outreach and “consent” for analytics.]

4. How We Share Your Information

We do not sell, rent, or trade your personal data. We share data only with the following service providers who process it on our behalf:

  • Supabase Inc. — database storage for form submissions (servers located in [PENDING: confirm Supabase region, e.g., AWS ap-south-1 Mumbai]).
  • Resend Inc. — transactional email delivery for internal lead notifications.
  • Google LLC— website analytics via Google Analytics 4. Data is processed under Google's standard terms and privacy policy.

All processors are contractually bound to process data only on our instructions and to implement appropriate security measures.

Cross-border transfers: [PENDING: Confirm transfer mechanism for data leaving India — Standard Contractual Clauses or adequacy decision required under DPDP Act rules once notified.]

5. Data Retention

We retain personal data for as long as reasonably necessary to fulfil the purpose for which it was collected, or as required by law:

  • Demo and contact leads: [PENDING: e.g., 24 months from date of last interaction, then deleted or anonymised].
  • Analytics data: 14 months (Google Analytics 4 default).

6. Your Rights

Depending on your location, you may have the following rights in relation to your personal data:

  • Access — request a copy of the data we hold about you.
  • Correction — request correction of inaccurate or incomplete data.
  • Erasure — request deletion of your data.
  • Objection — object to processing based on legitimate interests.
  • Withdrawal of consent — where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, email us at privacy@salestonic.ai. We will respond within [PENDING: e.g., 30 days].

[PENDING: Confirm whether a Data Protection Officer (DPO) must be appointed under DPDP Act 2023 rules once notified.]

7. Cookies and Tracking

Our website uses cookies and similar technologies for analytics purposes (Google Analytics 4). We do not use advertising or third-party tracking cookies. You may disable cookies in your browser settings; this will not affect your ability to use the site but will prevent analytics data from being collected.

[PENDING: Confirm whether a cookie consent banner is required based on applicable law and target geographies.]

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include TLS encryption in transit, row-level security on our database, and access controls limiting who can read lead data internally.

No transmission over the internet is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals, within applicable timeframes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated “Last updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: